Support
Contact DallasDTFHouse
Need help with a DTF transfer order, gang sheet file, local pickup, or a production question? Email, call or text us. You can also use the form below to send an email inquiry.
Phone hours: Monday – Friday, 8:00 AM – 4:00 PM CT (closed weekends)
Send us a message
We usually reply by email within one business day.
Other ways to reach us
- Email[email protected]Include your order number and a short description so we can find the job quickly.
- Call us(972) 639-3002Available during production hours for order-path, artwork, and pickup questions.
- Text us(972) 639-3002The quickest way to show us a print or pressing problem: text a photo with your order number.
- Local pickupOpen mapPick up at our Grand Prairie shop during business hours, or any time from our 24/7 pickup bin once your order is ready. Look for the package labeled with your order number.
Production address
DallasDTFHouse
2100 S Great SW Pkwy Unit 408, Grand Prairie, TX 75051
Monday – Friday, 8:00 AM – 4:00 PM CT (closed weekends)
Faster support checklist
- Order number or checkout email
- File name or builder order if the issue is artwork-related
- Photo of the transfer, garment, or package if reporting a problem
- Preferred resolution: reprint, file check, pickup help, or refund review
Looking to start an order? Choose your order path — build online, upload a finished sheet, or shop ready-to-press designs.